At times in our lives the majority of us may need that little extra help, guidance or perspective about a situation that affects us or members of our family.
The websites and contacts listed have been put together as a point of reference or source of support for families to help make a positive difference to a situation that is affecting them.
Mental health
Mind – Information and support.
Calm – Information and support with a focus on suicide.
Young Minds – Advice for families
Kooth – Free online counselling for young people
Quell – Free online counselling for adults and 16+
NHS – Urgent mental health support.
E safety and digital citizenship
Childnet – Help and information for families about online safety.
Internet matters – Guidance for parents on E safety.
Report harmful content – Guidance on reporting harmful content.
Report Remove – Guidance on harmful content for young people.
Victim support and crime
Leicester police
Emergency- Phone 999
Non-emergency or enquires – Phone 101
Online advice and information.
Crimestoppers– Anonymous crime reporting.
Victim support – Support for victims of crime.
Family action – Sexual abuse support.
Freeva – Domestic violence support for victims and perpetrators.
Refuge – Support for children and women who are the victims of domestic abuse.
NSPCC –Child abuse information and support.
Jasmine House – Leicester based, rape support and guidance.
Relationships and LGBT+
Family Lives – Support for families struggling with relationships.
Relate – Support for couples.
Gingerbread – Support and guidance for single parents.
Home start – Support for parents facing challenges.
Leicester Counselling Centre – Counselling support for families.
Brook – Sexual health advice.
LGBT Foundation – Help and information for LGBTQAI+.
The Proud Trust – LGBT+ support and guidance for parents and young people.
Love Is Respect – Relationship guidance and support for young people.
Grief and bereavement
Cruse – Bereavement support for all the family.
Winston’s Wish – Support for children and guidance for parents.
Drugs and alcohol
Talk to Frank – Online and phone advice about drug use.
Turning point – Drug and alcohol support over the phone or online for families.
NHS Leicester – Signposting locally for support on drug and alcohol issues.
Physical health and disease
NHS – Medical guidance and signposting on a range of services for health issues affecting families.
Beat B – Eating disorder information and support by phone or online.
Health for teens – Health information and advice for young people.
British Nutrition Foundation – Information about health conditions
affected by diet.
Sue Young – Cancer support for families.
Childrens behaviour and care
Family Lives – Support for families struggling with relationships.
Family Action – Parenting support and advice.
Gaming addiction – Support for parents and children.
Autism Society – Autism support and information services.
ADHD solutions – Information and support for families.
TwentyTwenty – Local youth work with girls aged 11-18 to build confidence and life skills.
Finance, housing and food
Citizen’s advice Leicester – Advice and guidance for all your finance and housing challenges.
Belgrave Housing Association – Local advice including Food Hub guidance.
Open Hands Leicester – Food and clothing for those in need.
Zinthiaya Trust – Poverty support, also providing guidance on domestic crimes affecting women and girls.
General support
Samaritans – Free 24/7 online or phone support and advice on any life situation.
Childline – Free 24/7 online or phone support and advice on any life situation.
Teen Talk – Support and guidance for families.
NSPCC Parental help – Advice on keeping your family happy and safe.
My Choice – A directory of Leicester City Council services for families.
Hub of Hope – A directory of services available for people facing challenges locally
Need a Little Extra Support? Food Hampers Available
We understand that from time to time, families can face unexpected financial challenges.
To help support our community during these moments, we are pleased to offer short-term emergency food hampers for families who may need immediate assistance. These hampers are designed to provide essential food items during temporary periods of difficulty. This support is intended for short-term emergencies only, helping families manage while they get back on their feet.
Who is this support for?
You may be eligible for a food hamper if you are currently experiencing:
- An unexpected loss of income or overdraft
- Delays in benefit payments
- Unforeseen expenses, such as urgent household repairs or boiler breakdowns
- Other short-term financial pressures affecting your ability to purchase essential food items
How to request support
If you feel this support could help your family, please contact us in either of the following ways:
- 📧 Email: [email protected]
(Subject line: HAMPER REQUEST – FAO FSW) - 📞 Call the school office and ask to speak to a Family Support Worker
All requests will be treated sensitively and confidentially.
Make A Positive Difference