At times in our lives the majority of us may need that little extra help, guidance or perspective about a situation that affects us or members of our family.
The websites and contacts listed have been put together as a point of reference or source of support for families to help make a positive difference to a situation that is affecting them.
Mental health
Mind – Information and support.
Calm – Information and support with a focus on suicide.
Young Minds – Advice for families
Kooth – Free online counselling for young people
Quell – Free online counselling for adults and 16+
NHS – Urgent mental health support.
E safety and digital citizenship
Childnet – Help and information for families about online safety.
Internet matters – Guidance for parents on E safety.
Report harmful content – Guidance on reporting harmful content.
Report Remove – Guidance on harmful content for young people.
Victim support and crime
Leicester police
Emergency- Phone 999
Non-emergency or enquires – Phone 101
Online advice and information.
Crimestoppers– Anonymous crime reporting.
Victim support – Support for victims of crime.
Family action – Sexual abuse support.
Freeva – Domestic violence support for victims and perpetrators.
Refuge – Support for children and women who are the victims of domestic abuse.
NSPCC –Child abuse information and support.
Jasmine House – Leicester based, rape support and guidance.
Relationships and LGBT+
Family Lives – Support for families struggling with relationships.
Relate – Support for couples.
Gingerbread – Support and guidance for single parents.
Home start – Support for parents facing challenges.
Leicester Counselling Centre – Counselling support for families.
Brook – Sexual health advice.
LGBT Foundation – Help and information for LGBTQAI+.
The Proud Trust – LGBT+ support and guidance for parents and young people.
Love Is Respect – Relationship guidance and support for young people.
Grief and bereavement
Cruse – Bereavement support for all the family.
Winston’s Wish – Support for children and guidance for parents.
Drugs and alcohol
Talk to Frank – Online and phone advice about drug use.
Turning point – Drug and alcohol support over the phone or online for families.
NHS Leicester – Signposting locally for support on drug and alcohol issues.
Physical health and disease
NHS – Medical guidance and signposting on a range of services for health issues affecting families.
Beat B – Eating disorder information and support by phone or online.
Health for teens – Health information and advice for young people.
British Nutrition Foundation – Information about health conditions
affected by diet.
Sue Young – Cancer support for families.
Childrens behaviour and care
Family Lives – Support for families struggling with relationships.
Family Action – Parenting support and advice.
Gaming addiction – Support for parents and children.
Autism Society – Autism support and information services.
ADHD solutions – Information and support for families.
TwentyTwenty – Local youth work with girls aged 11-18 to build confidence and life skills.
Finance, housing and food
Citizen’s advice Leicester – Advice and guidance for all your finance and housing challenges.
Belgrave Housing Association – Local advice including Food Hub guidance.
Open Hands Leicester – Food and clothing for those in need.
Zinthiaya Trust – Poverty support, also providing guidance on domestic crimes affecting women and girls.
General support
Samaritans – Free 24/7 online or phone support and advice on any life situation.
Childline – Free 24/7 online or phone support and advice on any life situation.
Teen Talk – Support and guidance for families.
NSPCC Parental help – Advice on keeping your family happy and safe.
My Choice – A directory of Leicester City Council services for families.
Hub of Hope – A directory of services available for people facing challenges locally
Make A Positive Difference