At times in our lives the majority of us may need that little extra help, guidance or perspective about a situation that affects us or members of our family.

The websites and contacts listed have been put together as a point of reference or source of support for families to help make a positive difference to a situation that is affecting them.

Mental health

Mind – Information and support.

Calm – Information and support with a focus on suicide.

Young Minds – Advice for families

Kooth – Free online counselling for young people

Quell – Free online counselling for adults and 16+

NHS – Urgent mental health support.

E safety and digital citizenship

Childnet – Help and information for families about online safety.

Internet matters – Guidance for parents on E safety.

Report harmful content – Guidance on reporting harmful content.

Report Remove – Guidance on harmful content for young people.

Victim support and crime

Leicester police

Emergency- Phone 999

Non-emergency or enquires – Phone 101

Online advice and information.

Crimestoppers– Anonymous crime reporting.

Victim support – Support for victims of crime.

Family action – Sexual abuse support.

Freeva – Domestic violence support for victims and perpetrators.

Refuge – Support for children and women who are the victims of domestic abuse.

NSPCC –Child abuse information and support.

Jasmine House – Leicester based, rape support and guidance.

Relationships and LGBT+

Family Lives – Support for families struggling with relationships.

Relate – Support for couples.

Gingerbread – Support and guidance for single parents.

Home start – Support for parents facing challenges.

Leicester Counselling Centre – Counselling support for families.

Brook – Sexual health advice.

LGBT Foundation – Help and information for LGBTQAI+.

The Proud Trust – LGBT+ support and guidance  for parents and young people.

Love Is Respect – Relationship guidance and support for young people.

Grief and bereavement

Cruse – Bereavement support for all the family.

Winston’s Wish – Support for children and guidance for parents.

Drugs and alcohol

Talk to Frank – Online and phone advice about drug use.

Turning point – Drug and alcohol support over the phone or online for families.

NHS Leicester – Signposting locally for support on drug and alcohol issues.

Physical health and disease

NHS – Medical guidance and signposting on a range of services for health issues affecting families.

Beat B – Eating disorder information and support by phone or online.

Health for teens – Health information and advice for young people.

British Nutrition Foundation – Information about health conditions

affected by diet.

Sue Young – Cancer support for families.

Childrens behaviour and care

Family Lives – Support for families struggling with relationships.

Family Action – Parenting support and advice.

Gaming addiction – Support for parents and children.

Autism Society – Autism support and information services.

ADHD solutions – Information and support for families.

TwentyTwenty – Local youth work with girls aged 11-18 to build confidence and life skills.

Finance, housing and food

Citizen’s advice Leicester – Advice and guidance for all your finance and housing challenges.

Belgrave Housing Association – Local advice including Food Hub guidance.

Open Hands Leicester – Food and clothing for those in need.

Zinthiaya Trust – Poverty support, also providing guidance on domestic crimes affecting women and girls.

General support

Samaritans – Free 24/7 online or phone support and advice on any life situation.

Childline – Free 24/7 online or phone support and advice on any life situation.

Teen Talk – Support and guidance for families.

NSPCC Parental help – Advice on keeping your family happy and safe.

My Choice – A directory of Leicester City Council services for families.

Hub of Hope – A directory of services available for people facing challenges locally